Gambling is adult entertainment involving the possibility of losing money. You must be aged 18 or over, and your spending should leave essential commitments and ordinary living costs fully covered.
Affordable Play and Recognising Difficulties
Choose an affordable amount before playing and treat it as money you may lose. Keep essential bills, food, housing and other responsibilities outside that amount, even when an offer or tournament attracts your attention.
Avoid borrowing to gamble. A loss does not create an obligation to continue, and increasing a stake to recover money can make the financial difficulty worse.
Pay attention to time as well as money. Take pauses away from the screen, keep other activities in your day and stop if play begins to interfere with sleep, relationships or work.
Warning signs include hiding spending, feeling unable to stop and returning mainly to win back losses. Recognising a change in your behaviour is a reason to seek help, rather than to increase gambling.
Independent Advice and Requests for Support
You can contact support to discuss account restrictions when you need assistance limiting access. Explain that the enquiry concerns gambling difficulties so the conversation addresses your need for support.
Independent help is available through organisations such as GamCare and Gambling Therapy. You can ask for advice about your own gambling or concerns about someone close to you.
Talking to a trusted person can make it easier to recognise the effect on everyday life. Choose someone who will help you pause and address the difficulty without encouraging another attempt to recover losses.
Keep account credentials away from children and other people who should not have access. On a shared device, finish your account use securely and avoid leaving gambling services open for someone else.